Effective date: 2024-04-16
Updated on: 2025-08-11
DATA USAGE AND PRIVACY
Torgerson’s LLC and affiliates collect personal data to conduct business and enhance website usage (web or mobile). This privacy policy is for visitors, users of our websites, applications (web or mobile), online products and services; current and future customers, management and employees of corporate customers, vendors, authorized dealerships and distributors, and any other recipient of our products and services. Collectively, we will refer to any individual whose personal data is used and processed in the following statement as “you”.
Torgerson’s LLC has products and services distributed through a network of authorized dealers and distributors, with the majority of them being independently owned and operated businesses with their own privacy statements.
We collect and process personal data about you including but not limited to:
PERSONAL
Name, date of birth, signature, image, government identifiers, address, phone number, email address, demographic information, GPS location, social media profile, purchased services, products and equipment, account registration, response to surveys, and information given for use of our online services including our website.
Third parties may provide your personal information collected to us including authorized dealerships and distributors, suppliers, employer, credit reference agencies, law enforcement or governmental authorizers as well as insurance providers. If you purchase or rent goods or services on credit, we generally collect personal data about you from financial institutions, credit bureaus (to obtain a credit report), publicly available sources as permitted by law, and your employer to confirm your income details, and creditors to confirm your creditworthiness.
We follow applicable laws in connection with collecting sensitive or special personal data. We may also collect machine data that is generated by, collected by, or stored in products or equipment, or any hardware or device interfacing with products or Equipment.
Personal data from third parties may include data suppliers who help us better understand our customers such as social media sites (Facebook, X, Instagram, LinkedIn).
We process personal data to the extent necessary to process and fulfill contractual obligations to you to deliver goods and services you request, to assess your creditworthiness, to service and collect your account, respond to your related inquiries, process your feedback, and provide you with support. We also use personal data to maintain your access to related services and applications, and send you service communications regarding maintenance, availability, functionality or other matters.
You may revoke your consent for us to process your personal data at any time. You may also unsubscribe from receiving any marketing and/or promotional communications from Torgerson’s LLC.
FINANCIAL
Financial institution account numbers, credit/debit card information, financing and/or leasing information, transaction information including purchase and service histories, payments, claims and any complaints. Credit application information (income, occupation, financial statement information, current and historical account information, equipment and the dollar amount being financed, credit information and credit scores, property records you use to secure your obligation to us, proof of insurance information.
RELATIONSHIP
Relationship information such as business type, interests, job title, contact information, company and family details, employment history, property and farm, ranch or business information, details of accounts with us (purchases, customer accounts, warranty claims history, payment history).
COMPUTER, DEVICE, ONLINE SERVICE, INTERNET INFORMATION AND SOCIAL MEDIA
Activity tracked in our online services; log in username and password, date/time of visit and search history and details.
Cookies and similar technology
Cookies are pieces of text sent to your computer browser by our website. It enables our website to remember information about your visit, which makes it easier to visit our site again and makes our site more useful to you. Similar technologies, including unique identifiers used to identify an app or device, pixel tags, and local storage perform the same function. We allow you to manage how cookies are set and used while you are browsing.
Functionality – used to remember choices and preferences and store information relating to your website visit which gives you product optimization that helps maintain and improve service.
Security – used to protect you as you interact with our service by authenticating users, protecting against fraud and abuse, spam, and tracks any outages we may have. Cookies ensure that requests within a browsing session are made by the user, and not by other sites. Prevent malicious sites from acting on behalf of a user without that user’s knowledge.
Advertising – used for advertising purposes including to show personalized ads, serving and rendering ads, and personalizing ads. Measures ad and campaign performance and conversion rates for our ads. Helps us determine how many times users who click on our ads end up taking an action on our site such as making a purchase.
Analytics – used for analytical purposes to understand how you interact and engage with our website or a particular service. Helps collect data that allows us to measure audience engagement and site statistics. Enables us to distinguish one visitor from another.
Personalization – used for the purpose of showing personalized content. Helps enhance your experience by providing content and features specific to your app and device settings. Allows more relevant results and recommendations tailored to your interests.
Device identifier for any device used to access our online services including model, serial number and usage tracking.
Social Media profile and comments which include views and opinions, images, information you may post on message boards, and response to surveys.
Our communications to you and whether or not you have opened or read.
Unique device identifiers include the hardware model you use and, in some cases, the location of that hardware while using our online services.
Your device operating system or web browser; type and version.
DATA SECURITY & RETENTION
Torgerson’s LLC maintains technical and organizational security measures, policies, and procedures designed to minimize the risk of accidental destruction, loss, or the unauthorized disclosure or access of personal information/data.
We store personal information if it is necessary to fulfill the need for which it was collected. We follow legal and regulatory requirements in storing personal information including for tax purposes or accounting purposes.
STATEMENT ON CHILDREN’S PRIVACY
Torgerson’s LLC applications, including our website are not directed to children or young people under the age of 18. We do not knowingly collect personal information from children or young people under the age of 18. If you have information or a belief that we are processing children’s personal information, you may contact us so that we may investigate and take appropriate action in data restriction.
You may contact us by emailing hr@torgersonsequipment.com with any questions or comments about our privacy practices or legal considerations.
PHONE SYSTEM (ZOOM) DATA SECURITY & USAGE
Torgerson’s LLC statement of usage, notice, and disclosure of how our business collects, uses, and shares our customer personal information when using our phone system (ZOOM).
POINT-OF-COLLECTION PRACTICES
We do not collect, use, share or sell any personal information related to your mobile phone information with third parties.
We use ZOOM features (attendee tracking, record meeting calls) and analytics data for internal business purposes only, to enhance and facilitate the training of our employees.
We are committed to prioritizing security over functionality and use the manual function that allows us to securely allow participants to join our ZOOM virtual meetings. The host of these virtual meetings is the only participant with the ability to share his or her screen. Torgerson’s LLC does not share links to ZOOM conferences publicly.
Contact Us
For any questions, please contact us through the following methods:
Address: 4701 River Dr. North Great Falls, MT 59405
Email: hr@torgersonsequipment.com
Website: https://torgersonsequipment.com
Phone: 406.899.0687